Waiting for the Pharmacist

Earlier this month, I swung by the nearest Walgreens Pharmacy on Broadway and 40th Street to collect the monthly COVID test kit supplies.  The pharmacist took my insurance information and submitted the claim.  She said fifteen minutes wait.  I step aside and watched for something to sketch.  This young gentleman was waiting for his turn to be called.  He was seated across from the counter but was fully engaged with his phone.